Shipping policy

Shipping Policy

Processing Time

Orders for physical products are usually processed within 1–3 business days after payment has been received.

Please note that processing times may vary depending on the product, supplier, availability, or external circumstances.

Delivery Time

Estimated delivery time within Germany is usually 2–5 business days after dispatch.

For deliveries to other EU countries, delivery times may vary depending on the destination country, shipping provider, customs processing, and other circumstances outside our control.

Shipping Costs

Shipping costs are calculated and displayed at checkout. They may vary depending on the delivery address, product type, weight, and shipping method.

International Shipping

We currently ship to Germany and selected EU countries.

International delivery times and shipping costs may vary. Any additional customs duties, import taxes, or local fees are the responsibility of the customer, where applicable.

Digital Products

Digital products such as PDFs, workbooks, journals, courses, or downloadable files are delivered digitally and do not require shipping.

After purchase, you will receive access to your digital product or download link according to the product description and checkout process.

Tracking

If tracking is available for your order, you will receive a shipping confirmation email with tracking information once your order has been dispatched.

Questions

If you have any questions about shipping, please contact us at:

hello@theonlywitchqueen.com